PRIVACY POLICY

01. WHO WE ARE AND WHAT THIS POLICY COVERS

Driftline Roofing ("Driftline," "we," "us," or "our") provides roofing services and operates driftlineroofing.com. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, request an estimate or inspection, contact us, or communicate with us about a roofing project.

Independent websites and third-party services may collect information under their own privacy policies. This policy describes Driftline’s handling of information; it does not replace a third-party provider’s separate disclosures.

02. INFORMATION WE COLLECT

• Contact details: your name, email address, phone number, and other details you provide when contacting us.
• Property and project details: your property address, requested roofing service, roof condition, project timing, referral source, and information, photos, or documents you choose to share.
• Communications and service records: inquiries, correspondence, estimates, appointment details, proposals, project records, and communication preferences.
• Website and device information: information made available through website operation, such as IP address, browser and device type, pages requested, referring pages, and visit timestamps. Cookies or similar technologies may also provide usage information, depending on the features active during your visit.

Please provide only information relevant to your request. Do not enter Social Security numbers, payment-card details, account passwords, or sensitive financial or health information into general website forms.

03. HOW WE RECEIVE INFORMATION

We receive information directly from you when you complete a form, use an estimate tool, call, email, or communicate with our team. We may also receive information from a property owner or authorized representative coordinating your project, or from service providers helping process your request.

Website hosting and embedded services may receive technical information when your browser connects to them. The information available depends on the service, your browser settings, and your choices.

04. HOW WE USE INFORMATION

• Respond to questions, confirm service coverage, and coordinate inspections or appointments.
• Evaluate project needs, prepare estimates, communicate recommendations, and provide roofing services.
• Manage project records, customer support, invoices, and applicable warranty requests.
• Operate, maintain, secure, and improve the website and understand how visitors find and use it.
• Communicate about requested services and send marketing communications when permitted and with consent where required.
• Maintain business records, address disputes, prevent misuse, and meet legal obligations.

05. FORMS, ONLINE ESTIMATES AND OTHER PROVIDERS

Website forms may be processed by our website host or a third-party form-delivery service before reaching our team. Our website build uses FormSubmit for certain inquiry forms. Information submitted through those forms is transmitted through that provider to help deliver your request.

Where the QuickQuote roof replacement tool is available, the information you enter is processed through that service to generate a preliminary estimate and deliver your inquiry. It may include contact details, your property address, roof selections, and estimate-related information.

Embedded maps, videos, review widgets, and other external content may connect your browser to their providers, which can receive technical information such as your IP address. External financing applications are handled by the relevant lender or financing provider. Review the disclosures shown by any provider before submitting information through its service.

06. WHEN INFORMATION IS DISCLOSED

We disclose information as needed to service providers that support website hosting, form delivery, estimating, communications, business records, and other business operations. Team members, contractors, and project partners may receive information needed to evaluate, coordinate, or complete the services you request.

We may also disclose information at your direction, to comply with applicable law or valid legal process, to protect rights and safety, or in connection with a business transfer such as a merger or sale, subject to applicable privacy obligations.

If advertising or measurement features are active, their providers may receive browser or interaction information through cookies and similar technologies. Depending on the circumstances and applicable law, these disclosures may be treated as a sale, sharing, or targeted advertising. Contact us about applicable choices using the details below.

07. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small files stored by your browser. Website features may use cookies, local storage, pixels, or similar technologies for site operation, preferences, security, usage measurement, and advertising measurement where those features are enabled.

You can use browser settings to review, block, or delete cookies. Blocking certain technologies may affect forms, embedded content, or other features. Where the website provides a cookie preference control, you can use it to manage the choices it offers. Browser settings and provider-specific controls may apply separately.

This policy does not itself set your cookie preferences or disable tracking. Contact us if you need help identifying available privacy controls. We honor browser-based opt-out signals when required by applicable law.

08. YOUR COMMUNICATION CHOICES

You may ask us to stop promotional calls or emails by contacting us. You can also use an unsubscribe link in a marketing email when one is provided. We may still send communications needed for a requested service, active project, payment, warranty, or legal matter, as permitted by law.

A roofing inquiry is not, by itself, consent to automated promotional calls or text messages. If you separately opt in to a text-message program, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for assistance where supported, or contact our team directly.

Information used to deliver a text-message program may be processed by messaging service providers. Any marketing use must remain within the scope of the consent obtained and applicable law.

09. INFORMATION RETENTION AND SECURITY

We retain information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, providing services, maintaining project and warranty records, resolving disputes, and meeting legal or recordkeeping obligations. The retention period depends on the type of information and the reason it is held.

We use reasonable safeguards intended to protect information, but no website, email system, or electronic storage method is completely secure. Please contact us promptly if you believe information you provided to Driftline has been accessed or used improperly.

10. PRIVACY REQUESTS

Contact us to request access to or correction of information you have provided, ask about deletion, withdraw applicable consent, or raise a privacy concern. Depending on where you live and whether the relevant law applies, you may have additional rights, including obtaining a copy of information or opting out of certain uses or disclosures.

We will evaluate requests under applicable law. We may need to verify your identity or an authorized representative’s authority before acting. Some information may need to be retained for an active project, warranty, legal obligation, or another permitted reason. If we cannot fulfill a request, we will explain the applicable reason and any appeal process required by law.

Email us with the subject line "Privacy Request." Please describe your request and how we can reach you, without including unnecessary sensitive documents.

11. CHILDREN’S INFORMATION

Our website and roofing inquiry tools are intended for adults seeking roofing services. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through the website, contact us so we can review and address it.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, information practices, or applicable requirements. The date above identifies the latest revision. We will provide additional notice or obtain consent for changes when required by law.

13. CONTACT US ABOUT PRIVACY

For privacy questions, communication preferences, or a request concerning your information, contact:

Driftline Roofing
Email: info@driftlineroofing.com
Phone: (321) 720-1110
Website: Contact Driftline Roofing